Redefining The Mission, Changing The Culture
Building The Confidence & Skills To Change To A New, More Productive Environment
Achieving improved performance and profitability through refocusing key aims and objectives can often identify the need for a company to change its culture. By 'Culture', we mean that set of shared attitudes and beliefs that are the very essence of the company's identity. This should be reflected in employees who communicate well and work effectively in groups.
Where this is not the case, the picture can be one of poor motivation and weak performance. Here, the urgent need for change must be recognised by everyone in the company. Employees need to be given the skills and confidence to make the transition to a new, more productive environment.
Many people naturally fear the unknown; however, the price of failing to make the necessary changes can be high indeed. Once the need has been accepted, the next priority is to look at the company's present culture. The focus then moves to developing a properly managed strategy for changing attitudes, working methods and improving performance.
Bancroft can help to bring about a fundamental change in the way people interact individually, in groups, and how they relate to the company's strategic aims and objectives.
Developing The Ability To Communicate
Specific Communication Skills For Greater Participation & Understanding
Driven by team-oriented cultures, successful companies consider the ability of individuals and groups to communicate to be just as important as technical skills. Effective communication is a prerequisite for allowing a controlled flow of information, both vertically and laterally, taking in every part of the organisation.
Bancroft achieves this by introducing and developing specific communication skills to improve teamwork and create a much more positive working environment, aimed at increasing the bottom line. It is designed to create:
- An in-depth appreciation of the company s activities and its objectives
- Motivation and confidence to think creatively about business and generate new ideas
- Closer involvement in problem-solving
- More effective decision-making through a systematic approach, better organisation and use of time
- Improved communication skills and shared commitment to achieving common goals
Bancroft believes the best way to meet these objectives is through practical, hands-on experience in live company situations. It is important that this is always done in a non-threatening environment where the individual feels valued and that his or her role is worthwhile.
Creating The Skills & Confidence To Manage
A critical element in any company's success is the development of effective management skills. Bancroft can provide training and development programmes for each area of responsibility. This can extend from the newly appointed graduate trainee and those in junior and middle management positions, through to very senior managers and directors within the organisation. Courses are structured to include the specific management subjects needed to meet the client's particular training needs.
Team Working, For Improved Performance
Programmes Tailored To Client's Training Needs
Bancroft believes successful teamwork must always play a critical part in achieving a company's key performance aims and objectives. Training is designed to bring together people at different levels of seniority from various departments and locations, with skills across a wide range of disciplines.
Team spirit, the development of a group ethos, improves communication and creates strength of purpose and pride in achieving the highest standards. Bancroft's systematic approach creates an 'open' environment in which individual members are encouraged to contribute to decision-making through active participation.
Bancroft believes the move to task-focused structures means there has to be more creative use of skills needed to complete projects of increasing complexity. This is an area where Bancroft's professional expertise can do much in terms of organisation, motivation and increasing overall profitability.
Performance Appraisal, Increase Effective Performance
Fundamental To Staff Development
Effective performance monitoring always depends on the quality of ongoing performance appraisal. Here, Bancroft plays a vital part in enabling managers to carry out properly structured interviews.
In many instances, performance appraisal is conducted not by professional interviewers, but by extremely busy line managers across a range of disciplines. Often, they do not understand just how valuable structured appraisal can be in bringing into sharper focus important organisational objectives. Also, how it can increase effective performance and develop the potential of the individual.
Bancroft believes appraisal is critical to the effective use of human resources. Our specialists will train your managers to look at this key area from different points of view and in more flexible and constructive ways.
